Why do dispatchers ask so many questions?

Dispatchers ask for pertinent information first - address, phone number, nature of call, name of caller and/or a description of those involved. Once the initial information is obtained, additional questions may be asked depending on the nature of the call. The questioning will not slow down the dispatching of the appropriate assistance.

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1. What are the hours of operation?
2. Do you take emergency and non-emergency phone calls?
3. Why do dispatchers ask so many questions?
4. What are of the duties of a Telecommunications Operator?
5. How many calls for service does the Miami Gardens Police Department receive?